Shipping & delivery

At MSR Infotech, we are dedicated to providing a reliable and efficient shipping experience. Once an order is placed, we process it within 10 business days after payment confirmation. Customers will receive an order confirmation email along with tracking details once their package has been dispatched. Orders placed on weekends or public holidays will be processed on the next business day.
We offer multiple shipping options, including Standard Shipping with an estimated delivery time of 10 business days and Express Shipping for faster delivery.
Customers can also opt for Local Pickup at our store location. Shipping charges vary based on delivery location, package size, and the chosen shipping method. Any applicable shipping fees will be displayed at checkout before order confirmation, and we may offer free shipping for orders above a specified amount.
Once shipped, customers will receive an email with tracking details, allowing them to monitor their shipment's status. If tracking information is not received, customers can contact our support team for assistance. While we strive to ensure timely delivery, unforeseen circumstances such as high order volumes, courier service disruptions, or adverse weather conditions may cause delays. In such cases, we will notify customers as soon as possible.
If an order arrives damaged, customers must report the issue within 10 days of delivery, providing photos as proof. For lost shipments, we will work with the courier service to resolve the issue and arrange a replacement or refund as necessary.
For international orders, we ship to selected countries, and additional charges such as customs duties may apply. Delivery times for international shipping may vary depending on the destination and customs clearance process.
For details regarding order returns and refunds, please refer to our Return Policy. If you have any shipping-related questions or concerns, feel free to contact our customer support at +91 8792694684 or email us at [your email address]. At MSR Infotech, we prioritize the secure and timely delivery of your orders and appreciate your trust in our services.