Privacy Policy

At MSR Infotech, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we safeguard it when you visit our website and interact with our services related to computer parts sales and repair services.
1. Information We Collect We collect personal information when you interact with us online, place an order, or use our services. The types of personal information we may collect include:
Personal Identification Information: Name, email address, phone number, shipping and billing addresses.
Payment Information: Credit card or debit card details, billing address.
Technical Data: IP address, browser type, device information, and browsing activity on our website.
Service-Related Information: Details regarding the computer parts purchased, services requested, or repairs performed.
2. How We Use Your Information We use your personal information for the following purposes:
Order Processing: To process your orders and provide customer support.
Service Provision: To deliver computer parts, repair services, and any related customer support or warranty services.
Communication: To send you order updates, confirmations, promotional offers, and service-related communications.
Improvement of Services: To improve our website, services, and overall customer experience.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Protect Your Information We implement a variety of security measures to protect your personal information, including:
Encryption: Secure encryption methods to protect sensitive data during transactions. Access Control: Restricting access to personal data to authorized personnel only. Regular Audits: Regular security audits to ensure that your data remains secure. Despite our efforts, please understand that no method of electronic storage or transmission over the Internet is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
4. Sharing Your Information We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
Service Providers: We may share your information with trusted third-party vendors who assist us in processing payments, shipping orders, or providing repair services. Legal Compliance: We may disclose your information if required by law or in response to legal requests from authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies Our website uses cookies and other tracking technologies to enhance your browsing experience. These technologies may collect information such as your IP address, browsing patterns, and preferences.
You can choose to disable cookies through your browser settings, but doing so may affect your experience on our website.
6. Your Rights Depending on your location and applicable laws, you may have the following rights regarding your personal information:
Access: You may request access to the personal data we hold about you. Correction: You may request corrections to any inaccuracies in your personal data. Deletion: You may request that we delete your personal data, subject to certain exceptions.
Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe instructions provided in emails or contacting us directly.
To exercise your rights, please contact us at +91 8792694684.
7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.